Our firm's controlling system is developed according to the quality managment base rules, but most importantly to discover the expectations of the customer, furthermore for the measurable increase of the interested members' satisfactory, and the quality efficiency of our organization.

• We worked out, maintain, supervise, permanently analyze and based on the result of the analysis, permenently develop our value-creating and servicing processes, and our documented quality management system, that meets the requirements of MSZ EN ISO 9001:2001.
• The basis of our strategy is that, the firm increases its business significance,the fame and good impression of its name by its permanent market existence and internal development.
• We manage our business customer relationships in a gentle and correct and outstandingly competent manner, therefore - according to our intention - the customers are giving our good reputation one-another.
• We consequently give more than the customer expects from us based on our offers, promises, the customer's own notion and experience.
• The leadership provides a internationally well equipped, recognized as calm workplace for employees.
• Loyality far beyond average, conscientiousness, accuarcy and humility towards the customer is an essential requirement for our collegues, separately from the attitude and behaviour of the customer.
• Through the visible order, refined tidiness, we suggest reliability to all the interested members. Therefore the consistent use of economy centered technologies and everyday "green" solutions recommended by the leadership is the basis of our attitude-crating enviromental awareness.
• Important principle and obligatory for all of our colleagues, that during the communication with the customer, our experts and administrators should do their market roles in value-creating and for the community, a judgement resulting manner.
• We believe that, the developnment of the supplier's quality can't be achieved by reclamations: our knowledge and experiences must be used in the relationship with our partners. We can't forget that a capable supplier worths a lot, beacuse a supplier means the expand of our capabilities. We must do the valuation of our suppliers from this point of view.
• In our decisions and our business realtionship, there are two basic rules, the first is:"There's no rule to choose beaten or unbeaten path, but it must hit the mark.", and the other:"Do it or not do it, but don't "try", howewer competence is not harmful."
• We represent the fact: a thousand rules can't replace a competent, consciencious PERSON, in other words, rules are not to hide behind them and not to take the respnsibility for actions.
• Our qualitypolitics completely covers all of our actvities, and all the processes in our firm. We strong-mindedly stand that, the quality conceptions mentioned above become reality in everyday work according to the principle of the highest reachable added value. The ladership of Mayer Hw&Sw Kft. is dedicated to the conceptions above, and grants all the required resources to realize them without hesitation.

Gyöngyös, 7th November 2004